Our team is ready to help
Our support options are built to cover you the whole way, from initial Space registration to a succesful app release. With a wide selection of online resources and multiple communications channels, our suppport personell are always there to help.
These support tiers are offered as part of our pricing plans.
* Note: Phone and Email support is provided Mon-Fri 8am-5pm EST excluding weekends and public holidays. Speak to a support person over the phone. Get quick response and direction and provide us with the full scope of the issue or send email to support@reachlite.com. Only available with Premium, Professional and Ultimate subscription.
** Note: Your ticket will be reviewed and responded within 24 hours. This will help us find a quick and adequate solution to your problem. 24 hours maximum lead-time for each response, Mon-Fri 8am-5pm EST excluding weekends and public holidays. Only available with Professional subscription.
*** Note: Your ticket will be reviewed and responded within 8 hours. This will help us find a quick and adequate solution to your problem. 8 hours maximum lead-time for each response, Mon-Fri 8am-5pm EST excluding weekends and public holidays. Only available with Ultimate subscription.