Support

Our team is ready to help

Reachlite Support Plans

Our support options are built to cover you the whole way, from initial Space registration to a succesful app release. With a wide selection of online resources and multiple communications channels, our suppport personell are always there to help.

These support tiers are offered as part of our pricing plans.

Essential

Premium

Professional

Ultimate

* Note: Phone and Email support is provided Mon-Fri 8am-5pm EST excluding weekends and public holidays. Speak to a support person over the phone. Get quick response and direction and provide us with the full scope of the issue or send email to support@reachlite.com. Only available with Premium, Professional and Ultimate subscription.


** Note: Your ticket will be reviewed and responded within 24 hours. This will help us find a quick and adequate solution to your problem. 24 hours maximum lead-time for each response, Mon-Fri 8am-5pm EST excluding weekends and public holidays. Only available with Professional subscription.


*** Note: Your ticket will be reviewed and responded within 8 hours. This will help us find a quick and adequate solution to your problem. 8 hours maximum lead-time for each response, Mon-Fri 8am-5pm EST excluding weekends and public holidays. Only available with Ultimate subscription.

Reachlite Contact Support Form

Need to ask us a question about Reachlite? Get in touch with us and we'll do our best to help you out.